1-holtbyacacia.com delivery in Kuwait by Company’s own delivery network and, from time to time, we will use 3rd party logistics partners.
2-Orders are delivered according to the delivery method you choose when you place the order. We offer same-day or next-day delivery in Kuwait .
3-Once you have received the order, we (or our logistics partner) will ask you for your electronic or physical signature. Your signature will be a confirmation that you have received all items purchased in the order.
4-If you are not present at the specified delivery address, we (or our logistics partner) can deliver the order to any person at the specified address and their signature on the order will be a confirmation that you have received all items purchased in the order.
5-If we (or our logistics partner) reach your address and fail to deliver the order, please contact our customer service department to arrange an alternative delivery time. We will not be responsible for any orders that are not delivered within a period of 30 days after the day of purchase.